Privacy Policy
Thank you for visiting Chakrangers. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, chakrangers.com, or interact with our services, including purchasing products.
Who We Are
Our website address is: chakrangers.com.
What Data We Collect and Why
Comments
When visitors leave comments on our site, we collect:
- The data provided in the comments form.
- The visitor’s IP address and browser user agent string (for spam detection).
Orders and Specific Data
When you purchase from our store, we collect the following data to process your order:
- Personal Information: Name, billing and shipping address, email address, phone number.
- Payment Information: We do not store your full payment details (such as credit card numbers). These are securely processed by third-party payment gateways like PayPal or Stripe.
- Order Details: Products purchased, order amounts, and transaction details.
- Account Information: If you create an account, your username, email, and purchase history are stored.
Why We Collect This Data:
- To fulfill your orders and provide customer support.
- To send you order confirmations and updates.
- To prevent fraud and ensure secure transactions.
Legal Basis:
We process your personal data based on:
- Your consent (e.g., marketing preferences, optional cookies).
- Contractual necessity (e.g., fulfilling your order).
- Legal obligations (e.g., tax compliance).
- Our legitimate interest (e.g., website security, improving services).
Cookies
You can control cookies through your browser settings or via our cookie consent banner when visiting our site.
Analytics and marketing cookies will only be loaded after you provide explicit consent.
The website uses cookies to improve your shopping experience:
- Cart Functionality: Cookies are used to keep track of cart contents while you browse.
- Account Login: Login cookies are used to manage your session when you log in to your account.
- Analytics and Performance: Cookies help us analyse website usage and improve functionality.
We use Google Analytics, which collects anonymous usage data such as pages visited, browser type, referral sources, location, age, and gender.
Google may set cookies on your device and track you across websites.
This data helps us improve site performance and user experience.You may opt out by adjusting cookie preferences
No personal data (like names/emails) are sent to Google
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact the functionality of the store.
Media
If you upload images to the website, ensure that embedded location data (EXIF GPS) is removed. Visitors to the website can download and extract location data from uploaded images.
Embedded Content from Other Websites
Our site may feature embedded content (e.g., videos, articles). Embedded content behaves as if you visited the original website, which may:
- Collect data about you.
- Use cookies and third-party tracking.
- Monitor your interactions, especially if logged into their service.
Who We Share Your Data With
We may share your data with trusted third parties for the following purposes:
- Payment Gateways: To securely process transactions (e.g., PayPal, Stripe).
- Shipping Providers: To deliver your orders (e.g., courier services).
- Analytics Providers: To help us understand how our website is used.
We do not sell or share your personal data for marketing purposes without your consent.
International Transfers
Some of your data may be processed by third-party services (e.g., Google, Stripe) outside the European Economic Area (EEA).
These providers are required to comply with applicable data protection laws and may rely on Standard Contractual Clauses or other lawful transfer mechanisms.
How Long We Retain Your Data
- Comments: Retained indefinitely along with metadata to recognize and approve follow-ups automatically.
- Orders: Retained for at least 7 years for tax and accounting purposes.
- User Accounts: Registered users can see, edit, or delete their personal information at any time (excluding username changes).
How We Protect Your Data
We implement industry-standard measures to protect your data, including:
- Encrypted connections (SSL) for secure transactions.
- Restricted access to personal data for authorised personnel only.
Where Your Data Is Sent
- Visitor comments may be checked through an automated spam detection service.
- Payments are processed through secure third-party gateways.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.